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National Study: Los Angeles And Norwalk Community Hospitals Receive National Recognition In Key Quality Procedures



Los Angeles Community Hospitals at Los Angeles and Norwalk were recognized with five stars—the highest rating—in nine clinical areas for 2019, according to Healthgrades. This means that the hospitals’ actual performances are statistically significantly better than expected in these areas. The two hospitals are recipients of the 2019 Pulmonary Care Excellence Award, which means they are among the top 5% in the nation for Overall Pulmonary Services, as well as among the top 10% in the nation for GI Medical Treatment for six years in a row (2014-2019).

In addition, the two hospitals received several new 2019 clinical achievements, based on Healthgrades’ evaluation of hospital performance at almost 4,500 hospitals nationwide to determine clinical excellence in the most common inpatient procedures and conditions.

Los Angeles Community Hospitals at Los Angeles and Norwalk are Five-Star Recipients for:

  • GI Bleed Treatment (2013-2019)
  • Hip Fracture Treatment (2014-2019)
  • Esophageal/Stomach Surgeries (2014-2019)
  • Bowel Obstruction Treatment (2018-2019)
  • COPD Treatment (2018-2019)
  • Pneumonia Treatment (2019)
  • Sepsis Treatment (2019)
  • Respiratory Failure Treatment (2019)
  • Heart Failure Treatment (2019)

“We are proud to provide residents in Norwalk and East LA with nationally recognized care,” said Hector Hernandez, Los Angeles Community Hospitals’ CEO. “To be recognized in key clinical areas confirms the quality care we provide, especially in the areas of pulmonary and GI treatments.”

In addition to the 2019 clinical achievements, the two hospitals are among the top 5% in the nation for Patient Safety Excellence for 2018.

“Clinical quality varies significantly between hospitals, so it’s important for consumers to use information about outcomes to assess where to receive care,” said Dr. Brad Bowman, Healthgrades chief medical officer. “These 5-star ratings showcase the expertise and commitment of Los Angeles Community Hospitals at LA and Norwalk to their patients.”

Variation in care has a significant impact on health outcomes. For example, from 2015 through 2017, if all hospitals as a group performed similarly to hospitals receiving 5 stars as a group, then on average 222,210 lives could potentially have been saved and 157,210 in-hospital complications could potentially have been avoided.*

For its analysis, Healthgrades evaluated approximately 45 million Medicare inpatient records for almost 4,500 short-term acute care hospitals nationwide to assess hospital performance in 32 common conditions and procedures, and evaluated outcomes in appendectomy and bariatric surgery using all-payer data provided by 15 states and the District of Columbia. For more information, visit Healthgrades 2019 Report to the Nation.

*Statistics are based on Healthgrades analysis of MedPAR data for years 2015 through 2017 and represent three-year estimates for Medicare patients only.