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Crozer-Keystone Hospice Earns Caregiver Satisfaction Award



Crozer-Keystone Hospice in Springfield, PA, has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2021 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care.

“SHP is proud to present this award to our top-performing customers,” said SHP President Rob Paulsson. “We commend these organizations for their continuous focus on delivering the highest quality of care to their patients.”

“I am beyond proud of our hospice interdisciplinary team for their excellence in communication and achieving this patient and family satisfaction award,” said Roxanne Holt, Administrative Director for Crozer Health Home Health & Hospice Services. “Crozer-Keystone Hospice is committed to provide active listening with their patients and families to ensure that their physical and emotional needs are met.”