Clinical Quality

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Nationally Recognized Clinical Quality and Patient Safety

At Prospect Medical Holdings, we recognize that patients and their families have a choice when it comes to where they receive medical care. That’s why we strive to provide the highest quality care and best possible outcomes for every person who entrusts us with their health and well-being at our hospitals and medical groups. 

We are committed to keeping patients safe, reducing unnecessary care, decreasing the time to needed care, promoting healthy communities, and other key measures of quality. As a result, our facilities have been recognized with high quality ratings, accreditations, certifications, and awards from numerous outside agencies.  

Below are some examples that highlight the outstanding clinical quality and awards at our hospitals. Please visit each hospital’s individual website for additional information.  

California

Foothill Regional Medical Center 

  • The weight-loss surgery program at Foothill Regional Medical Center is nationally accredited as a Comprehensive Center for Bariatric Surgery under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®), a joint program of the American College of Surgeons and the American Society for Metabolic and Bariatric Surgery. It was also named a Blue Distinction Center for Bariatric Surgery by Anthem Blue Cross and Blue Shield, given to nationally designated healthcare facilities with a proven history of delivering exceptional care and results.  
  • Medical imaging at Foothill Regional Medical Center received the three-year accreditation for computed tomography (CT) from the American College of Radiology in 2020, signifying that the facility is committed to providing the highest level of imaging quality and safety.  
  • The pediatric subacute unit at Foothill Regional Medical Center was awarded with five stars – the highest possible rating – by the Centers for Medicare & Medicaid Services (CMS) based on health inspections, staffing levels, and quality of resident care measures. It is one of 10 pediatric subacute units in California, and the only unit in Orange County to receive five stars from CMS. 

Los Angeles Community Hospitals 

  • Healthgrades recognized Los Angeles and Norwalk Community Hospitals with the Pulmonary Care Excellence Award (2019-2021), which places the hospitals among the top 5 percent in the nation for Overall Pulmonary Services (2019-2021); and among the top 5 percent in the nation for Gastrointestinal Medical Treatment (2021). 
  • The subacute unit at Los Angeles Community Hospital received a 4-star rating for Quality of Resident Care from the Centers for Medicare & Medicaid Services (CMS). It signifies “above average” performance in terms of how well the physical and medical needs of residents are being met.  
  • The Joint Commission accredited Los Angeles Community Hospitals in three areas: Hospital, Laboratory, and Nursing Care Center. The Joint Commission’s Gold Seal of Approval® designates facilities with a proven commitment to quality patient care and patient safety.  

Southern California Hospitals 

  • Southern California Hospital at Culver City was the recipient of the Healthgrades Patient Safety Excellence Award for three years in a row (2018-2021), which puts the facility in the top 5 percent in the nation for patient safety; and among America's 100 Best Hospitals for Pulmonary Care (2021).
  • Healthgrades recognized Southern California Hospital at Culver City and Hollywood with five stars – the highest possible rating – in 10 clinical areas. A five-star rating indicates clinical outcomes that are significantly better than expected when treating the condition or performing the procedure being evaluated. 
  • Southern California Hospital at Culver City achieved Joint Commission accreditation for Hospital and Behavioral Health Programs, a demonstration of its commitment to continuous improvement in patient care.  
  • The weight-loss surgery program at Southern California Hospital at Culver City is nationally accredited as a Comprehensive Center for Bariatric Surgery under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®), a joint program of the American College of Surgeons and the American Society for Metabolic and Bariatric Surgery. It was also named a Blue Distinction Center for Bariatric Surgery by Anthem Blue Cross and Blue Shield, given to nationally designated healthcare facilities with a proven history of delivering exceptional care and results.  

 

Rhode Island

CharterCARE 

  • The Cancer Center at Roger Williams Medical Center is designated as an Academic Comprehensive Cancer Center, a title awarded to only 13 percent of cancer centers in the U.S. It is accredited by the Commission on Cancer (CoC), a consortium of professional organizations dedicated to improving survival and quality of life for cancer patients.  
  • The Breast Health Program at Roger Williams Medical Center is accredited by the National Accreditation Program for Breast Centers (NAPBC) from the American College of Surgeons and has been certified by the Quality Oncology Breast Initiative (QOPI®) from the American Society of Clinical Oncology since 2010.  
  • Roger Williams Medical Center has Rhode Island’s only comprehensive blood and marrow transplant center, which is fully accredited by the Foundation for Accreditation of Cellular Therapy (FACT). FACT accreditation assures patients that healthcare organizations are committed to quality patient care and excellence in the arena of cellular therapy.  
  • Healthgrades recognized Fatima as a Five-Star Recipient for Treatment of Heart Attack (2018-2021), and Roger Williams is a Five-Star Recipient for Total Knee Replacement (2019-2021), Stroke Treatment (2021), and Respiratory Failure Treatment (2018-2021). 
  • Our Lady of Fatima Hospital achieved the gold award for the American Heart Association’s Get With The Guidelines® - Stroke, which recognizes a facility’s performance of 24 consecutive months or more in the quality treatment of stroke.  
  • The Joint Commission has awarded Our Lady of Fatima Hospital and Roger Williams Medical Center with accreditation for the Hospital Program, as well as advanced certification for the Primary Stroke Center and core certification for Joint Replacement – Hip, Joint Replacement – Knee, and Spine Surgery.  

Pennsylvania

Crozer Health 

  • The Joint Commission designated Crozer-Chester Medical Center as an Advanced Comprehensive Stroke Center, the highest possible level of stroke care certification that is issued to fewer than 200 hospitals across the country. The prestigious honor means that the hospital has the resources and expertise to treat the most complex stroke cases and is equipped to provide the highest quality stroke care. 
  • Both Crozer-Chester Medical Center and Delaware County Memorial Hospital have achieved accreditation from the National Accreditation Program for Breast Centers (NAPBC) from the American College of Surgeons, which sets the standards of high-quality care for breast disease.  
  • The Crozer Health Comprehensive Bariatric Surgery Program at Crozer-Chester Medical Center is fully accredited by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®), a joint program of the American College of Surgeons and the American Society for Metabolic and Bariatric Surgery. This designation helps identify where patients can expect to receive the safest and most effective surgical treatment. It has also been designated an Aetna Institute of Quality® Bariatric Surgery Facility and a Center of Excellence by the Independence Blue Cross/Blue Shield Association.  
  • Healthgrades recognized Crozer-Chester as a Five-Star Recipient for Total Knee Replacement for (2018-2021) and Treatment of Pulmonary Embolism (2020-2021). 
  • The Joint Commission accredited Delaware County Memorial Hospital for its Hospital Program as well as advanced certification as a Primary Stroke Center. The Joint Commission also accredited Crozer-Chester Medical Center for its Hospital and Home Care Programs.  
  • The Gift of Life Donor Program and Health System Association of Pennsylvania (HAP) Southeast Connect honored Crozer-Chester Medical Center with the 2020 Gift of Life Award, which is given to hospitals with superior performance in organ donation.  

Connecticut

Eastern Connecticut Health Network (ECHN) 

  • The Women’s Center for Wellness at ECHN has been named one of America’s Best Mammogram Imaging Centers by the Women’s Choice Awards®, a trusted referral source for the best in healthcare. It recognizes imaging centers that carry the Breast Imaging Center of Excellence (BICOE) seal from the American College of Radiology and are accredited for mammograms.  
  • Both Rockville General Hospital and Manchester Memorial Hospital have earned The Joint Commission’s Gold Seal of Approval® with Advanced Certification for Primary Stroke Centers. They also received the American Heart Association/American Stroke Association’s Get With The Guidelines® - Stroke Gold Plus Quality Achievement Award, which recognizes their commitment to ensuring stroke patients receive the most appropriate, up-to-date treatment.  
  • Manchester Memorial Hospital and Rockville General Hospital have earned The Joint Commission’s Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care.  
  • Manchester Memorial Hospital and Rockville General Hospital have both been named as Screening Centers of Excellence by the GO2 Foundation for Lung Cancer for their ongoing commitment to responsible, high-quality lung cancer screening practices. 
  • The ECHN Cancer Program at the John A. DeQuattro Cancer Center has received the Gold Outstanding Achievement Award from the Commission on Cancer (CoC), a consortium of professional organizations dedicated to improving survival and quality of life for cancer patients. This is the highest honor a cancer program in the U.S. can achieve and only 14 percent of the 1,500 accredited facilities nationwide have received this level of award.  

Waterbury HEALTH 

  • Healthgrades recognized Waterbury as a Five-Star Recipient for Coronary Interventional Procedures (2021). 
  • Waterbury Hospital received the Lifeline® Gold Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks.  
  • The American Heart Association/American Stroke Association recognized Waterbury Hospital with the Get With The Guidelines® - Stroke Gold Plus and Target: Stroke Honor Roll Awards for the facility’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.  
  • Waterbury Hospital was awarded Advanced Certification as a Primary Stroke Center by The Joint Commission, based on a review of compliance with national standards, clinical guidelines, and outcomes of care.  
  • Waterbury Hospital has earned The Joint Commission’s Gold Seal of Approval® for Hospital Accreditation and Behavioral Health Care and Human Services Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care.  

Prospect Medical Systems 

Our managed healthcare division is also recognized, including being honored by CalOptima for attaining the highest performance scores for child, adult and OneCare Connect clinical measures; and Medicare Stars Quality Improvement by Genesis and Northwest Orange County Medical Group. Read more on Prospect Medical Systems' website.